*Products and solutions may vary depending on market, location or contract.
Medical Network of Practitioners
With access to a network of over 1.65 million healthcare professionals and facilities worldwide, care is never far away.
International Employee Assistance Programme
IEAP provides telephonic and/or face to face mental health support for our customers and their families through a variety of programs and services.
Global Telehealth
This service provides access to doctor and specialist consultations via phone or secure video for non-emergency health issues from anywhere in the world and at any time.
Cigna Wellbeing App
The Cigna Wellbeing App makes it easy for customers to improve their health and wellness with innovative tools and coaching. All while providing smooth access to specific health services such as Global Telehealth, iEAP, and the Online Health Platform and its components.
Case Management
This program provides patients with physical, emotional and practical support during and after a complex health condition, such as post-surgery.
Chronic Conditions Management
This program provides customers with ongoing chronic conditions, such as heart disease or diabetes, the tools and support to better self-manage their condition.
Decision Support Program
This program provides customers who are diagnosed with a rare disease, a serious illness, or another complex condition with a second opinion and diverse tools to help them make a final decision.
Transition of care
From day one, new customers and their families can enjoy a smooth transition from their previous provider to their new Cigna plan.
Pre-departure Medical Assessment
PDMA is an online health assessment designed to evaluate the health risk of customers that are moving abroad on a professional assignment and helps them better prepare for life abroad.
Crisis Assistance Program
This program gives our globally-mobile customers coordinated support in the case of an emergency such as political unrest, outbreak of a new disease, etc.
Online Wellbeing Platform
This platform provides customers with direct access to innovative health assessments, coaching and tools to support them in their everyday life.
Health Risk Assessments
Part of the Online Wellbeing Platform, the HRA is an online questionnaire that contains 34 core questions and basic biometric information. It addresses a wide range of areas affecting health and provides an overall score out of 100, identifying the participant’s health risks and linking them to other well-being programs where appropriate (e.g. make one small change or chronic conditions management programs).
Targeted Risk Assessments
Part of the online well-being platform and a logical next step to the HRA, targeted risk assessments in the areas of sleep, stress, nutrition, and physical activity offer a more detailed assessment of the area in question. It provides an overall score out of 100 and identifies the participant’s health risks in that specific area.
Online Health Library
This library is a glossary of verified information and resources around health and well-being for customers to browse through in their own time and rhythm.
Make One Small Change modules (sleep, stress, nutrition, physical activity)
These programs have been designed at Cigna in partnership with our own medical directors and are based on leading edge behaviour change science. It helps customers identify their goals, motivations and barriers to build lasting change, one small step at a time.
Make One Small Change: Covid-19 Enhancement Program
This program reinforces our Make One Small Change suite of solutions. It is a resilience program that’s been adapted to support people in the context of Covid-19, such as anxiety in challenging times, financial well-being, and transitioning during lockdown.
Life & Protection Solutions
Peace of mind with a suite of protection options that cover all eventualities from loss of income to loss of life.
Health Care Plans
Our health care plans, whether tailored or more standardized, offer the reassurance that the whole health needs of our members are taken care of. Health Care Plans include direct access to a wide network of professionals, provide support through our clinical services, ensure the cost of treatment is affordable, and much more.