Unrivalled health
and vitality benefits
for Japanese multi-
national employers
in Europe

Reimagining the experience and
journey for your global employees.

Get in touch

An experienced partner
for your company's
healthcare needs

All over the world, the people of Cigna Healthcare are known for helping members and their families when they need it the most, wherever they are in the world. We have more than 60 years of experience in providing global health and vitality benefits for employees, bringing quality care to people in 200+ countries and jurisdictions.

Our culturally-oriented offering for Japanese employers has established a proven track record of servicing over 200¹ Japanese multinational corporations. With Cigna Healthcare, you can give your people a health care partner that offers unrivalled access to Japanese language services and culturally-oriented support in Europe. Because caring is at the heart of everything we do.

¹GHB Americas and Europe Book of Business, January 2026. Subject to change

Helping you make a world
of difference to you and
your employees

  • Dedicated 24/7 native speaking Japanese customer service line.
  • Telehealth consultations, International Employee Assistance Program and personalised customer portal available in Japanese.
  • Access to enhanced wellness exams, traditional Chinese medicine and broader coverage for alternative therapies, as well as access to services and literature in Japanese.
  • Specialised support for employers and a dedicated Japanese provider contracting team.
  • Fertility, family-building and hormonal health support, with instant access to effective mental health care, together with Carrot and Headspace.
Speak to our experts about the best solution for you and your employees.
Receive a quote
Fertility, family-building and hormonal health support for everyone, everywhere

Fertility, family building and hormonal health journeys can be complex - physically, emotionally and financially- especially for those navigating them away from home.

That's why we collaborate with Carrot, a multilingual, digital-first fertility care platform providing personalised support at every stage of life.

Carrot supports employees across their entire journey, including:

  • Pre-pregnancy and fertility care
  • Pregnancy and parenting
  • Women’s and men’s hormonal health
Instant access to effective mental health support

Supporting your employees’ mental health is more important than ever.

That's why we collaborate with Headspace, expanding our offering to include comprehensive mental well-being support, with a wide range of resources available in Japanese.

Headspace provides convenient, confidential support for employees and their families, including:

  • Unlimited access to mental well-being coaching
  • Hundreds of guided meditation sessions
  • Mindfulness exercises for everyday support

Together with Headspace, we make it easier for employees to connect with mental health experts, helping remove barriers to care and support better health outcomes.

Bridging culturally aware
and compliant expat
healthcare in Europe

Support Japanese talent abroad with the right
care, delivered the right way

Foreword by Pernille Rudlin, Rudlin Consulting Ltd | Japan Intercultural Consulting

How Cigna Healthcare can make a difference
to you and your employees?

Meet your Cigna Healthcare team

Get to know the experts who provide culturally tailored support, ensuring a smooth and confident experience for your employees abroad.

Helping your employees thrive

Discover how our culturally oriented solutions equip your employees with the support they need to thrive during their assignments in Europe.

Our Japanese-centric services and support, at a glance

Gaps in coverage, network limitations, upfront cash payments, a need for Japanese language services and support... we know these are some of the challenges that Japanese multi-national firms may find when it comes to protecting their globally mobile employees. Not to mention the inconsistencies, administrative burdens and additional costs for employers of managing different policies.

As a global health and vitality benefits provider, we provide specialised support for employees working on international assignments and their families, and simplified benefits administration for employers who choose to harmonise their global benefits strategy.

  • For Japanese multi-national employers based in Europe
    • Japanese Commercial Team support.
    • Unique Japanese language plan materials and digital tools and services.
    • Dedicated Provider Contracting team that supports growing access to Japanese clinics around the world.
    • Direct settlement with Japanese specialist clinics in Europe and worldwide.
    • Global partnerships with Japan's premier assistance vendor: International SOS.
  • For your globally mobile employees
    • Dedicated 24/7 native speaking Japanese customer service line.
    • Culturally oriented plan design that includes traditional Chinese medicine, broader coverage for alternative therapies, enhanced routine physical exams and screenings, and an option to remove co-insurance on dental benefits.
    • Online tools and plan materials translated into Japanese.
    • Telehealth consultations available in Japanese.
    • International Employee Assistance Program and personalised customer portal available in Japanese.
    • Online provider directory with ability to search and navigate designated Japanese speaking providers/clinics.

Looking after your employees starts with talking to our experts

Our experience servicing over 200¹ Japanese multinational corporations puts us in a strong position to support your employees with their health needs by providing culturally-oriented health and vitality benefits.

We’d love to talk to you and see how we can help you. Contact us via email or phone or fill in your details in the form below for more information about how Cigna Healthcare can support you and your employees.

¹GHB Americas and Europe Book of Business, January 2026. Subject to change.

+44 1475 333403

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