Every Conversation Matters
We know that delivering value goes beyond the product; it’s about how we show up in every interaction. Every conversation with a customer is an opportunity to reinforce trust, demonstrate expertise, and ensure their needs are truly understood. Whether it’s guiding them through plan options or supporting their health journey, our goal is to make every touchpoint meaningful.
CGHO Platinum: Delivering Value Through Every Conversation
Many of your customers may already be enrolled in our CGHO Platinum plan, our most extensive level of cover, designed to provide complete peace of mind. With no annual limits on core hospital and medical services, CGHO Platinum empowers customers to take control of their health with confidence and flexibility.
Tailored Health Solutions
CGHO Platinum members gain exclusive access to personalised health support, including Carrot, our dedicated fertility and hormonal health service. This solution supports family planning and broader hormonal wellbeing, helping members navigate important life stages with expert guidance.
Proactive Wellbeing Support
Our data shows that CGHO Platinum members are highly engaged in managing their health. To support this, we’ve enhanced the experience with advanced health assessments available through the optional Health and Wellbeing module. These screenings offer deeper insights into personal health, helping members stay ahead of potential issues.
Why Choose CGHO Platinum?
Beyond the product itself, our value proposition is built on trust, expertise, and global reach:
- 24/7 access to multi-lingual service centres
- Global network of over 2 million hospitals and health care professionals
- Access to medical support in over 200 markets and territories
- Flexible, customisable plans tailored to each customer’s unique needs.
- A dedicated in-house clinical team available to guide members through their health journey.