At Cigna Healthcare, we understand that fertility and hormonal health are deeply personal and often complex journey, that’s why we offer our CGHO Platinum customers access to expert support through our family planning and hormonal health benefit, provided by Carrot, a global leader in fertility care.
This valuable service is available at no additional cost for CGHO Platinum customers and their partners/spouses, no matter where they are in the world.
Carrot is trusted by organisations across the globe and delivers care in 170+ countries, through a network of over 11,000 qualified providers. It’s designed to meet the diverse needs of our globally mobile customers with expert guidance that respects their culture, language and personal preference.
Through this benefit, CGHO Platinum customers will be supported through every phase of their fertility and hormonal health journey including:
- Understanding fertility health (e.g. fertility testing & ovulation tracking)
- Preservation (eggs, sperm, embryo freezing)
- Assisted reproduction (e.g. in vitro fertilisation)
- Adoption, gestational surrogacy and donor assistance
- Pregnancy and postpartum
- Parenting and return-to-work
- Perimenopause and menopause
Key features of this service include:
- Personalised care navigator – Real-time and live support to guide your customer and their partner/spouse on their health journey
- Virtual expert chats – Unlimited one to one virtual chats with clinical experts across 5,000 speciality areas
- Education and support – Expert-led group sessions and access to articles, videos and guides
- Global service – Legal expertise for complex family planning matters on a global scale
- Virtual consultations with a medical expert – Get easy and direct access with fertility experts across the world virtually
This additional benefit, available to all eligible CGHO Platinum customers, allows access for minimum a full year to all the above resources free of charge.
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