Cigna Global Health Options (CGHO) v5 Launch: Preventive Focus, Pre-Existing Condition Support, and Enhanced Cancer Care
Last month, we launched CGHO v5, which introduced meaningful enhancements through new and updated benefits, designed to deliver earlier intervention, stronger prevention, and more comprehensive support for complex conditions.
These updates reflect the growing demand for fully comprehensive health care cover, particularly around cancer care, pre-existing conditions, and preventive screening.
Earlier Focus on Prevention and Screening
The new benefits in CGHO v5 place greater emphasis on early detection and prevention, helping your customers identify and manage health issues before they escalate.
Enhanced Screening Benefits
Under the Health & Wellbeing optional module, eligible members now benefit from increased cancer screening frequencies for the following:
- Annual cervical screening (previously every 3 years)
- Annual mammograms (previously biennially)
- 5-yearly colonoscopy (previously every 7 years)
Diabetes Prevention Programme (US Only)
For customers residing in the US, our diabetes prevention programme, Omada, has been expanded to all eligible individuals after its pilot. This programme should assist engaged members with both reducing their blood glucose levels and achieving a healthy weight, reducing their likelihood of developing preventable Type 2 Diabetes.
Significant Enhancements to Cancer Care
Our commitment to supporting your customers through their full cancer journey – from diagnosis to recovery – has been strengthened across all product tiers and is designed to support both customers and their families.
Included on All Plans
- Cancer treatment
- A dedicated Cancer Case Manager and Care Coordinator
- Counselling support for customers and family members through our provider of choice
- Access to an oncological dietician
- Reconstructive and robotic surgery*
Additional Benefits
Gold & Platinum: Home chemotherapy** cover
Platinum only:
- Fertility cryopreservation, with a lifetime benefit limit of $5,000/€3,700/£3,325 for up to seven years from first claim
These enhancements should provide comprehensive cancer care, and offer your customers and their families clinical, emotional, and practical support in one solution.
*Robotic surgery paid in full where it has been clinically proven to have improved patient outcomes. If not, paid to reasonable and customary value of conventional surgery.
**Based on medical necessity review.
Broader Support for Pre-Existing Conditions
After positive feedback on the 60+ Care benefit (now called 60+ Pre-Existing Condition Care), we've ensured that CGHO v5 significantly expanded outpatient support for the maintenance of pre-existing conditions in our senior population, and now your customers aged 40+ on Platinum can use this benefit too.
60+ Pre-Existing Condition Care
- Gold: limit increased to $1,500/€1,100/£1,000
- Platinum: limit increased to $3,000/€2,200/£2,000
NEW: 40–59 Pre-Existing Condition Care (Platinum only)
- Platinum: limit of $2,000/€1,600/£1,300
Extended Conditions List (for Pre-Existing Condition Care benefits)
In addition to the existing six conditions, we've extended the list to include (for all plan tiers):
- Migraine
- High cholesterol
- Asthma
- Allergies
- Atherosclerosis / arteriosclerosis
- Coronary artery disease
This update should provide greater flexibility and options for customers aged 40+ who do not wish to accept a loading or exclusion.
Additional preventative benefits
Hearing aid cover has been significantly strengthened:
- Gold: limit increased to $5,000/€3,700/£3,325
- Platinum: now Paid in Full
This change further differentiates Gold and Platinum tiers from Silver and enhances day to day outpatient value.
Additional preventative benefits include:
- Advanced Medical Imaging (Gold): limit doubled to $30,000/€22,200/£19,200
- Footcare treatment (Platinum): allowance increased to $2,000/€1,600/£1,300 (up to 20 sessions)
These updates should reinforce CGHO's focus on proactive health management, rather than reactive treatment.
Other Notable Updates
- Vision Expenses (Gold) increased to $200/€150/£130
Crisis Assistance Plus benefit removal
The 'International Evacuation and Crisis Assistance Plus' additional module has been renamed 'International Medical Evacuation', and from 15th February 2026, Crisis Assistance Plus (CAP) will be removed as a benefit for all new and renewing Cigna customers. Customers who purchase or renew a policy on or before 14 February 2026 will retain non-medical evacuation cover until their next renewal, but as of 1st January 2026, Focus Point (the provider of CAP) will no longer deliver the service.
Instead, eligible customers will need to arrange non-medical evacuation themselves through a third-party provider and submit a claim for reimbursement, which will still be processed under the International Medical Evacuation module. Please note that whilst our customer service team can advise members on the new process, they are unable to suggest alternative non-medical evacuation providers.
This transitional approach applies only to impacted existing customers and will remain in place until their renewal date, with the latest possible end date being 14th February 2027. Policies purchased after 15th February 2026 will not include any cover for non-medical evacuation.
Extended UK Maternity Waiting Period
Members who wish to access maternity benefits in the UK will now have to fulfil a 24-month waiting period, increased from 12 months. Please note, for the Newborn Care benefit, this means that to waive full medical underwriting for an infant born in the UK, at least one parent is required to be on policy for 24 months.
We're proud to continue evolving CGHO with your customers in mind—strengthening prevention, expanding support for complex conditions, and ensuring families have access to high-quality, compassionate care when they need it most. Thank you for your ongoing partnership and trust. Together, we're helping your customers live healthier, more confident lives, backed by benefits designed to meet their needs today and into the future.
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