We’re introducing significant updates designed to help you deliver greater value to your customers. These enhancements focus on three key pillars: Prevention, Pre-Existing Conditions, and Extensive Cancer Cover.
Prevention:
- We’ve introduced more frequent cancer screenings for members with the Health & Wellbeing module – exceeding the World Health Organisation guidelines. This means earlier detection and better outcomes, giving your customers confidence in a plan that prioritises their health.
- We’ve doubled the benefit limit for Advanced Medical Imaging on our Gold plan – an improvement that helps offset rising costs in certain regions and ensures your customers can access critical diagnostics without financial strain.
These updates champion proactive health management that should improve your customers' health and satisfaction long-term.
Pre-Existing Conditions:
- Our ‘60+ Care’ benefit is now ‘60+ Pre-Existing Condition Care’, with double the number of excluded conditions covered, including asthma and coronary arterial disease.
- Higher benefit limits on Gold and Platinum tiers.
- With the introduction of a new benefit exclusively for Platinum members, called 40-59 Pre-Existing Condition Care, members can now access this coverage from age 40+, supporting a broader demographic.
This enhancement helps you address one of the biggest client pain points - coverage for pre-existing conditions - making our plans more inclusive and attractive for older populations and high-value customers.
Extensive Cancer Cover:
- New features include oncology dietician access, reconstructive surgery, robotic surgery, and counselling for your customers and their families.
- For Gold and Platinum customers, they can now elect to have chemotherapy at home.
- Platinum customers gain cryopreservation services to protect fertility impacted by cancer treatment.
These benefits demonstrate a holistic approach to care, supporting not just treatment but emotional and lifestyle needs. This is a strong differentiator when customers compare providers.
These enhancements are directly shaped by your feedback and designed to help you:
- Win new business by offering market-leading benefits.
- Retain customers with plans that evolve to meet real-world needs.
- Strengthen your advisory role by showcasing innovation and member-centric care.
Thank you for partnering with us to deliver best-in-class solutions. Together, we’re setting a new standard for global health coverage.
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