Here's what our broker partners have to say about working with us:
"We really value Cigna Healthcare's willingness to look at every situation and to try and find a solution that suits the customer. The knowledge that your team has on the products and services on offer allows for a timely response to all queries that we have from our customers."
– Howden Group, UK
"There have been times where Cigna Healthcare's Business Development Managers have joined me on a call to explain to my client how their health care plan works and to help answer any specific questions. Recently, I had a client that needed a digital ID card, which to some may feel like a small query, but I knew I only had to pick up the phone and speak to Abbie in your Support Team. The e-card was then issued to the client within minutes."
– AJG, UK
"Cigna's dedication to service has made a significant difference in my experience as a broker. Their proactive approach to customer care, quick response times, and clear communication have made it easier for me to solve problems and provide clear solutions to my clients. This service-focused approach strengthens client relationships, builds trust, and ensures they feel supported throughout their healthcare journey."
– Medibroker, UK
The after-sale service is very good, thanks also to the team in Dubai and Amy Stone in Hong Kong. Additionally, the special fast track priority email address is helping a lot.
– EuropAsia, Asia
Our customer and his wife were involved in a car accident, Cigna helped with covering the dental operation cost. As well as the easy handling from Cigna last year after his accident was very helpful. Transfer from Pattaya to Bangkok was covered and handled well.
– EuropAsia, Asia
We continue to renew our business with Cigna because of their unwavering commitment to quality care and customer satisfaction. It's refreshing to work with an insurance company that not only provides comprehensive coverage but also actively encourages clients to use their policies and seek the treatment they need. This focus on prevention and proactive care is something we greatly value, as it plays a vital role in promoting long-term health and well-being.
– Medibroker, UK
Cigna Global is part of Cigna Corporation (NYSE:CI), a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world.
From 31st July, the Consumer Duty replaces Treat Customers Fairly, raising care standards to ensure good customer outcomes across the entire journey—from product design and pricing to engagement and support.
Our approach to corporate responsibility, makes powerful connections that positively impact the health of people, communities, and the environment.
Ray Bond
Head of Distribution
Americas & Asia Pacific
Phone: +852 9613 9821
Stephany Estrada
Business Development Manager
Southeastern Region
Phone: 954 504 8307
Maria Castillo
Business Development Manager
Northeastern Region
Phone: 954 774 3940
James Elbaum
Business Development Manager
Americas Western US Region
Phone: 480 622 8625
This is our flagship, three-tiered, global product.
It's one of our most customizable products with three levels to choose from, four optional add-ons and flexible payment options.
It includes comprehensive cover for inpatient, day patient and emergency cover, mental health care, pandemic cover and cancer care. Helping to cover any customers health, well-being and peace of mind.
Cigna Healthcare Close Care is specifically tailored for individuals who do not require global coverage, providing cover in the policy holder's country of residence and country of nationality only. So your customer will only pay for insurance in areas they spend time in.
This plan is highly customizable, with two optional modules to expand cover, including Outpatient & Wellness Care and Dental Care (no Vision cover). In addition, International Evacuation and Crisis Assistance Plus, is a dedicated, optional module to ensure the peace of mind of globally mobile customers as they travel or relocate abroad.
Our team will help you help your customers to develop the plan that is most suitable for them and their bank account.
Cigna Healthcare Horizon is for customers who live outside of the US who have recently left a Cigna Healthcare Group health plan (e.g. a plan supplied by their (ex)employer) who still require international health insurance so are now looking for individual cover. Cigna Healthcare Horizon offers a smooth transition to keep your customers covered and at ease.
This plan covers the customer, and any additional people on their policy, worldwide.
Plan for Seniors is a bespoke international health insurance bundle for over 60s. It includes Cigna Healthcare's Silver CGHO core plan, optional outpatient cover, as well as a range of health and well-being benefits and preventative care services at no extra cost.
Did you know? 1 in 6 people in the world will be aged 60 years or over by 2030(WHO)
Read our latest studies and reports to understand how people across the world have managed their health and adapted to the changes over the past year.
At Cigna Healthcare, we believe that our Fair Value Assessment helps to promote transparency and fairness for our customers when deciding which of our plans best suits their needs. Our consumer duty flyer is intended to help the distributors of Cigna Healthcare Global Individual Health (GIH) products to understand the outcome of the value assessment for each of the GIH products distributed under its United Kingdom and European licenses.
Access our comprehensive collection of Cigna logos in various formats and styles to support your marketing materials and communications.
To help bring the benefits of a Cigna Healthcare plan to life, we have a range of short but powerful videos that you could use in your customer conversations or send to them as a leave behind or reminder.
Meet Peter, an expat from Switzerland living in Bohol in the Philippines. Join Peter as he shares his story of how Cigna Healthcare supported him through his cancer diagnosis, treatment and recovery via our Clinical Case Management programme.
Tom unfortunately suffered a serious stroke. With access to Cigna Healthcare’s Clinical Case Management Program, Tom’s partner and the family were able to work with a customer care manager to find a personal approach to communicate with Tom at a very tough time.
Sara’s story shows that with any Cigna Healthcare plan, your customers get more than just a plan. They get a partner who is there with tailored support, who puts their general health and best interests first at every step of their journey.
Moving to America was a dream come true for Mia. There was just one problem that she needed to seek medical advice for. But how could she do this in a new city? Global Telehealth allowed her to tap into Cigna Healthcare’s trusted provider network away from home.
After a traumatic robbery while driving, Luca was overwhelmed by shock and flashbacks. Unsure where to turn, he contacted Cigna Healthcare's IEAP, where an agent provided reassurance and explained the confidential support available. A clinician offered trauma debriefing and arranged six follow-up counselling sessions, helping Luca process his emotions and begin managing his recovery.
Watch our explainer video to find out what our CGHO plan covers and who it’s for.
Take a look at the health and wellbeing support we give our CGHO plan members.
The convenient way to drive more leads from your website for international health insurance.
To get in touch with us directly, schedule a call with our Broker Sales and Support Team at a time that suits you
If you can't find what you need, one of our team will be more than happy to help. Get in touch with your dedicated broker sales and support team.
At Cigna Healthcare, broker relationships are incredibly important to us and we are committed to growing together.
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